CORESHOT

FAQ

Everything about ordering, the magazine itself, and the films.

Shipping & Orders
When will my order ship?

Orders ship within [X business days]. Say whether you ship on a set day each week — small runs often go out once a week, and saying so up front stops the "has it shipped yet" emails.

How long does delivery take?

[X–X business days] within the US once shipped. Note the carrier if you have a preference, and whether tracking is included.

Do you ship internationally?

Yes / no. If yes, name the regions, rough cost, and that customs fees are the buyer's responsibility. If no, say so plainly — it saves people the checkout attempt.

My copy arrived damaged. What now?

Your replacement or refund policy, and the window for reporting it. Print gets bent in transit, so this one gets used. Mention photos if you want them.

The Magazine
What's inside Volume 1?

A few sentences on the stories, the athletes, and the photographers featured. This is the section that sells the issue — worth the most attention of anything on this page.

What are the specs?

Page count, trim size, paper stock, binding, whether it's printed on film scans. Your buyers are print people — specs read as craft here, not fine print.

How many copies were printed?

Print run size, and whether copies are numbered. If the run is small, saying so is a genuine reason to order now rather than later.

The Films
Are the films free to watch?

Yes — and where. Link the YouTube channel and the film pages here.

How do the films relate to the magazine?

Whether the films cover the same athletes and stories as the issue, or stand on their own. Nothing on the site explains this connection yet.

Contributing
Can I submit photos or pitch a story?

Open or closed, and how to pitch if open — what to send, where, and roughly when you reply. Expect this to be your most-read answer.

Do you pay contributors?

Worth answering honestly whichever way it goes. Photographers will ask, and a straight answer earns more goodwill than silence.

Future Issues
When is Volume 2 coming?

A timeframe, even a loose one. "Late 2026" beats saying nothing.

How do I hear when it drops?

Point at Instagram for now. If you add an email list later, this is where it goes.